The Parties agree to cooperate on the marketing and selling of certain products/services such as the accommodations, rental cars, admission Voucher/Tickets, local guide, tours, activities or services of the products/services owned and/or controlled by You with the details of the product(s)/service(s) referred to in ATTACHMENT1(including the changes, amendment, and/or alteration from time to time in accordance with the terms and conditions of this Agreement, hereinafter referred to as the “Venue” in accordance with the terms and conditions of this Agreement.
As part of the Service, We shall display the details about Your Venue on the platform that We have developed and manage or have a cooperation with, be it in the form of a website, web application, mobile application, and/or other platforms that We shall determine to use as our marketing and/or sale channels from time to time ("Platform"), and facilitate the use and redemption of the admission Voucher/Tickets and/or services purchased or booked on the Platform ("Voucher/Ticket") by the users at the Venue. In doing so:
We shall set the format of the display and method of reservation of the Voucher/Ticket on the Platform at Our discretion and shall allow the users of the Platform to purchase and/or make reservation of the Voucher/Ticket, regardless of whether such transaction is completed in last-minute environment or as planned, subject to the validity period of the Voucher/Ticket.
2. SAFET-TRAVEL (EXTRANET)
We shall provide You access to the online facility known as SAFET-TRAVEL (EXTRANET) (or other systems which We shall determine from time to time) to implement the Services under this Agreement. We shall at our sole discretion determine the function and/or feature that You can access in the Safet-Travel’s (EXTRANET). For this purpose, You may register to become our partner at Safet-Travel’s (EXTRANET), Once your registration is complete. You shall keep the user ID and password strictly confidential and shall not share, disclose or allow any person to use such user ID and password.
In case of any security breach of Your user ID and/or password, You shall immediately notify Safet-Travel of such breach. We will use our best effort to take reasonable protection and remedial measures to stop the security breach. You acknowledge and agree that We shall not be held liable for the security breach by any third-party arising from the unauthorized access of Your user ID and/or password. Failure to notify Safet-Travel of anybreach, the instruction and/or action completed by the use of Your user ID and/or password shall be deemed by Safet-Travel as Your valid instructions and actions.
If the purchasers or holders of the Voucher/Ticket submit a complaint against Your services at the Venue, We may forward the complaint to You to resolve the matters. You acknowledge and agree that all damage/loss suffered by the purchases or holders of the Voucher/Ticket due to the difficulty on the use or redemption of Voucher/Ticket by the Voucher/Ticket holders at the Venue which occur due to Your fault; or Your failure to provide Safet-Travel with the accurate and correct information regarding the Venue or services made available at the Venue, shall be Your sole responsibility and liability. For clarity, Wemay only be responsible for the complaints arising out of or in connection with the Voucher/Ticket distribution system provided by Us.
4. REVIEW FEATURE
On the Platform, the users shall use the available feature to review and share their experience(s) at the Venue. Such features may include the translation services of the reviews. You acknowledge and agree that the reviews shared by the users on the Platform may comprise the comments in relation to the performance and quality of the services at the Venue. You acknowledge and agree that We shall not be responsible or liable to You or users for any damages or loss incurred as a result of such reviews and/or their translations. You further agree that You shall not make any claims against such reviewers on the ground of defamation.
You may notify us in the case certain reviews have affected your business. We shall use Our best effort to find a solution and deal with such reviews, subject always to the principle of reasonableness.
We reserve the right to manage and amend the information displayed in connection with the Voucher/Ticket distributed through Our Platform. This shall include, but not limited to, the provision of reference to Your Venue, deletion of inaccurate or misleading information or deletion of any information violating the applicable laws and regulations such as pornographic contents, defamation, hate speech, or other information that may violate the applicable laws and regulations or constitute any illegal activities. You are responsible to provide accurate information regarding the products and services offered at the Venue.
You shall be bound by this Agreement and obliged to pay Us the minimum commission calculated based on the Online Rate which shall be inclusive of value added tax (VAT) levied in accordance with the laws, as set out in ATTACHMENT 2 (“Commission”). We shall deduct the Commission due and payable by You from the Online Rate of the Voucher/Ticket as specified in ATTACHMENT 2. The remaining proceeds after deduction of Commission shall be reimbursed to you in accordance with the Payment Terms as set out in ATTACHMENT 3.
7. DISTRIBUTION PRICES
We shall have the full authority to determine the distribution price of the Voucher/Ticket offered to the users of the Platform.
8. REFUNDABLE Voucher/Ticket
We shall enable a feature on the Platform where the users may request for refund of the Voucher/Ticket purchased on the Platform which includes but not limited to a refund due to a force majeure event that causes the users or Voucher/Ticket holders to be unable to use or redeem the Voucher/Ticket at the Venue.
9. DISTRIBUTION OF INVENTORY
You hereby grant Safet-Travel the right to sell or distribute the Voucher/Ticket to any third party that has or shall have a corporation or partnership with Safet-Travel. You agree thatSafet-Travel may assign any of its rights under this Agreement to such third party, including but not limited to rights to display, promote and offer Your products and services on their platform(s).
1. HONORING THE CONTRACT
You shall be bound by this Agreement to provide Your services to the purchasers or holders of the Voucher/Ticket in accordance with the information conveyed to the users through the Platform. If there is any updated information on the services that You provide at the Venue, You shall notify Our representative regarding the changes of the conditions at least 7 (seven) working days before the changes become effective and You shall promptly update such information on Safet-Travel’s (Extranet). For avoidance of doubt, You shall allow redemption of any Voucher/Ticket purchased by the users under the applicable conditions at the time of such Voucher/Ticket was purchased.
You shall ensure that each of the Venues requires the purchasers or holders of the Voucher/Ticket to display the Voucher/Ticket code during redemption. You shall allow the Voucher/Ticket holders to redeem the valid Voucher/Tickets only.
In the case where there are any problems during the Voucher/Ticket redemption process, if You have verified the Voucher/Ticket to be valid , You shall accept and provide services to customers. You may then provide a written notice with sufficient background and supporting evidence to Us prescribing the foregoing problems. Our representatives shall promptly assist and resolve the problems if arising from an error of Our system.
3. COOPERATION WITH THIRD PARTY
You may cooperate with a third-party having the same or similar arrangement as agreed by the Parties under this Agreement and You shall, in good faith, notify Us in writing.The pricing agreed between You and such third-party shall not be more favourable than the pricing offered by You to Us.
4. VOUCHER/TICKETS INFORMATION & RATES
You shall be responsible to update Your information including prices, details on Voucher/Ticket availability and all other relevant information in Safet-Travel (Extranet) on a regular basis and ensure that all such information is accurate, complete and up to date at all times.
If all or any part of the information provided by You therein is not accurate, wrong or misleading, or You fail to provide and/or update any relevant information, You agree to fully indemnify and hold Safet-Travel harmless against all loss, liability, damages, claims, expenses or costs incurred by Safet-Travel which are caused by, result from, arising out of or occur in connection with Your breach of any terms and conditions hereof and all loss, liability, damages, claims, expenses or costs incurred by third parties claims against Safet-Travel as a result of such breach. Neither We nor Our business partners shall be responsible for any incorrect or over-bookings or incorrect rates which result from Your failure to accurately update the Safet-Travel (Extranet).
5. RECORD CONSOLIDATION
You shall maintain records in relation to the use or redemption of the Voucher/Ticket at the Venue and promptly provide Safet-Travel such records upon Safet-Travel request. Safet-Travel may record the use or redemption of the Voucher/Ticket at each Venue and maintain its records of the purchase transaction and/or use of the Voucher/Ticket. In case there are any inconsistencies between the Safet-Travel’s records and Your records, the Parties agree that Our records shall prevail and serve as the source of truth, save for manifest error.
6. INFORMATION IN Safet-Travel (EXTRANET)
You agree to update prices, details on Voucher/Ticket availability, and all other relevant information via Safet-Travel (Extranet) or through Safet-Travel's representative, if applicable. You shall provide service to Our customer in accordance with the details of the customer's booking as stated on booking confirmation information sent to the customer by Us. You shall be entitled to check all bookings made via Safet-Travel (Extranet). Safet-Travel shall also inform You of Voucher/Ticket reservations by e-mail or by Safet-Travel (Extranet) notification.
In case there is a change to the email address(es) (for the purpose of notifying the Voucher/Ticket reservations to You) which You previously provided to Us, You must notify Us immediately and make the necessary updates on Safet-Travel (Extranet).
7. GUARANTEED VOUCHER/TICKET
In the event whereby there is an incorrect booking, overbooking, or issue regarding the availability of Voucher/Ticket or service caused by Your failure to comply with Your obligation under Clause C.4. (“Voucher/Ticket Information & Rates"), You shall: (a) admit the customer and provide the service as detailed in the booking confirmation; or (b) give the customer the option to select a service of equal or better standard to the original booking in a different time if the selected service is not available at that moment.You shall be responsible for any difference on costs between the original rate agreed at the time of booking and the rate of the replacement service. Without prejudice to the above arrangement, You agree to fully indemnify Safet-Travel from any complaints, lawsuits, and/or claims that may be raised by Our users due to the incorrect booking, overbooking, or issue regarding the availability of Voucher/Ticket or service.
8. TICKET/VOUCHER REFUND
In the case where refund is required for whatever reason,You agree to comply with the Refund Policy, as set out in ATTACHMENT 4.
9. PRICE PARITY
You shall ensure that the Online Rate for the same Voucher/Ticket in other distribution channels, either online or offline, including, but not limited to, Walk-in or In-store Price, FIT, tour travels, online travel agency, e-commerce, and Your own website, is not lower than the Online Rate that You provide to Safet-Travel through Safet-Travel (Extranet) or its representatives ("Rate Parity Guarantee").
You shall ensure that the availability of Your Voucher/Ticket or services in Our Safet-Travel (Extranet) represents all inventory assortments and rates as are available for sale or communicated via any other medium, including but not limited to, Your physical stores or other online channels, either through Your own or third-party's stores or channels (“Availability Parity Guarantee”). As part of the Availability Parity Guarantee, You shall ensure that Safet-Travel shall at all times have “Last Voucher/Ticket Availability” (“LTA”). LTA shall mean that You must guarantee that the last Voucher/Ticket available on any other medium or channel, either online or offline as mentioned above, will also be made available to Safet-Travel.
You shall be required to notify Safet-Travel of and include Safet-Travel in Your most updated promotions available for sale or communicated via any other offline and online mediums or channels, including Your websites, at all times. During this promotional period, You agree to provide Safet-Travel with a special rate in the form of higher commission or financial incentive in order to be able to apply the same promotion scheme on the Platform.
You agree to notify Safet-Travel of your future promotional activities at least 7 (seven) working days prior to the start of the promotion period.
If WE become aware that You have given other companies a better promotion, We shall be entitled to notified you of such information. If sufficient evidence is provided, You agree to negotiate with Safet-Travel in good faith to provide an exclusive promotion with the same period as the promotion You failed to provide to Safet-Travel.
12. OFFLINE AND ONLINE MARKETING INCLUSION
You hereby grant Us the authority to promote the Venue by using the name of the Venue in the form of online and offline marketing, including but not limited to the marketing email, pay-per-click ads, and/or other forms of online and offline marketing. You may request for a reasonable restriction on the marketing channel that We may choose and We shall use Our best effort to comply with such restriction. You acknowledge and agree that Safet-Travel may not have a full control of certain unsolicited or restricted links which gives reference to the Platform, and in any cases, Safet-Travel shall have or assume no liability for any loss or damages which are suffered or may be suffered by You and which are arising out of or in connection with the marketing matter regardless of whether such marketing shall be accepted or restricted by You. You shall ensure that You will include Safet-Travel, as Your Voucher/Ticketing partner, in all of Your promotion and marketing activities, including but not limited to Your internal marketing activities.
13. INTELLECTUAL PROPERTY RIGHTS
You represent and warrant that You are the owner, or legitimate licensee, who has the right to use, license, disclose, communicate to public, and/or ratify the use of the copyrights, trademark, and/or other intellectual property rights (the “IPR”) contained in the information and/or any material of the Venue which You provide to display on the Platform. This Agreement shall not be construed as transferring the ownership or as licensing of IPR of one Party to the other Party, and the display of IPR of one Party by another Party shall not be a transfer of the ownership rights or the licensing of the IPR.
The order in which Venues are listed on Our Platform (the “Ranking”) is determined unilaterally by Safet-Travel. Safet-Travel shall use an automated algorithm using various factors including, but not limited to, mutually agreed commission percentage, conversion (the ratio of site visits to reservations made) on the Platform, Voucher/Ticket sales, users review, Voucher/Ticket availability, etc. to determine and list the Ranking.
15. USE OF CUSTOMER DATA – PERSONAL DATA PROTECTION ACT
Each Party (including their employees and subcontractors) shall comply with relevant data protection legislation and its applicable subsidiary regulations and guidelines in force in performing all obligations under this Agreement.
You may only use the customer data and other personal data which Safet-Travel provides for the sole purpose of providing Services to the customer. You shall not use or disclose the personal data in connection with unsolicited marketing activities or offers.
In case of data processing, You shall process customer data by yourself, and shall not allow or assign any third party to process the customer data on your behalf unless You have received a consent directly from the customer.
You shall at all times use adequateand efficient security measures to protect personal data against corruption, modification, damage or destruction, unauthorized access, collection, copying, use or disclosure. Such measures shall include, among other things, data encryption and channel encryption, for both personal data in storage and in transit.
You must cease to retain the personal data once the purpose for which the personal data collected is no longer served by retention of the personal data, and retention is no longer necessary for legal or business purposes.
In case of transfer of personal data overseas, You shall ensure that the standard of protection to personal data at the recipient entity is in line with international data protection laws and regulations.
You shall provide and maintain a system which allow any person to inspect and audit your compliance with the relevant laws and regulations governing the personal data.
You shall notify Safet-Travel of any actual or suspected security breach as promptly as possible but in any case no later than 24 (twenty four) hours after discovering the breach.
1. TERM AND TERMINATION
This Agreement shall be valid and enforceable from the effective date as stated at the beginning of this Agreement and shall continue to be valid until Safet-Travel exercises its right to terminate this Agreement (without cause) by giving You a written notice of at least 30 (thirty) days before the effective date of termination of this Agreement.
Safet-Travel shall be entitled to terminate this Agreementwith effective immediatelyin the following events:
You have made any statements in a manner which may defame or devalue the business ofSafet-Travel; or
You breache any obligationsunder this Agreement and fails to remedy such breach within 15 (fifteen) days after receiving a written request to remedy such breach from Safet-Travel; or
You cause any material damage to Safet-Travel;
The Agreement shall be terminated forthwith upon a written notice of termination is received or considered to be received by You.
You shall be entitled to terminate this Agreement by serving a written notice of termination to Safet-Travel, if Safet-Travel make changes, modification or amendment to part of this Agreement, which You do not desire to be bound by these changes, modification or amendment. The termination shall take effect after 15 (fifteen) days from the date where such termination notice is received or is deemed to be received by Safet-Travel. For avoidance of doubt your duties under this Agreement remain fully effective prior to the termination of this Agreement.
Such termination will be without prejudice to any clauses stated to survive termination in this Agreement. Termination under this Agreement shall not affect the rights of either Party accruing prior to the date of termination. In the event that the termination of this Agreement is caused by breach of this Agreement of a Party, the non-breaching Party shall be entitled to claim against the breaching Party for actual damages suffered by the non-breaching Party.
2. REDEMPTION OF Voucher/Ticket POST TERMINATION
You shall be bound by the obligation to honour and allow Voucher/Ticket holders to redeem the valid Voucher/Ticket purchased prior to the termination of this Agreement,regardless of whether this Agreement terminates by whatsoever reason. This provision shall survive termination of the Agreement. Any purchases placed through the Platform, Safet-Travel's affiliates or non-brand affiliated parties at the time of termination must be honoured by You, and all provisions herein with respect to these purchases must survive the termination of this Agreement.
3. REPRESENTATIONS & WARRANTIES
You hereby represent and warrant that:
You have all the licenses, permits, and authorizations in any forms as required by the prevailing laws and regulations to carry out Your current business and You have full power and authority to execute and perform Your obligations under this Agreement;
No economic or trade sanction or similar sanction imposed by the national, foreign, or international government or authority against the Venue, its employees, representatives, owners, and/or affiliates, which may affect Your capacity to implement this Agreement;
You will keep Us (including its directors, representatives, agents and employees) indemnified against all losses, damages, claims, demands, costs and expenses in relation to the breach of any terms of this Agreement and/or violation of any applicable laws;
You will not claim for damages, file lawsuit of all losses or damage caused by the users of the Platform (including but not limited to the damage to the tools and equipment in the Venue caused by the purchasers of the Voucher/Ticket);
All the information given by You to Us and/or the users of the Platform is true, complete and accurate, and no material information is hidden which may harm Us and/or the users of the Platform (as applicable). You will keep Us indemnified and harmless against all claims, lawsuits, or any legal remedies for the mistake in the information from You to Us and/or the users of the Platform;
You will act in good faith at all times and will provide assistance and cooperation immediately against any complaints or questions in relation to the product/services offered at the Venue.
4. FORCE MAJEURE
A Party shall not be considered to have breached the Agreement in the event that the Party's failure to carry out its obligations as it should be caused by a situation that is beyond the reasonable control of that Party including, but not limited to, the act of God, government restriction, war, terrorisms, chaos, nuclear incident, outbreak, epidemic, pandemic, change of laws and/or other causes outside the control of the suffering Party (“Force Majeure”). The Party suffering from the force majeure shall immediately inform the other Party in writing of the occurrence of the Force Majeure event as detailed and as soon as possible. In the event that the obligations of the Party are affected by the Force Majeure for 30 (thirty) days or longer, the other Party shall have the right to terminate this Agreement.
In the event of a Force Majeure that causes the customer(s) not being able to use the Voucher/Ticket or experience reasonable inconvenience, if the customer continues to use their reservation on the date chosen, You shall be willing to follow the instructions given by Us in good faith with respect to, but not limited to, the following instructions：
Subject to available date and time at Venue, to allow reschedule of date and time at customer’s request.
5. LEGAL COMPLIANCE
Each Party must make best efforts to ensure full compliance with applicable laws and regulations. Both Parties agree that in connection with this Agreement, they shall not corruptly solicit or receive or agree to receive, or corruptly give, promise or offer to any person, any gratification as an inducement to or reward for: (i) any person to do or refrain from doing anything, or (ii) any member, officer or servant of a public body doing or refraining to do anything, in respect of any matter or transaction in which such public body is concerned. If one Party breaches this Clause, the other Party may terminate this Agreementforthwith.
6. GOVERNING LAW AND DISPUTE RESOLUTION
This Agreement is governed by and construed in accordance with the laws of Thailand. The dispute is preferred to be settled and resolved by amicable settlement between the Parties. If the Parties are unable to reach agreement to settle the dispute within 30 (thirty) days since the dispute arises, then the Parties agree to refer the dispute to the competent court of Thailand.
7. NO PARTNERSHIP
This Agreement shall not constitute or imply any partnership, joint venture, agency, fiduciary relationship or other relationship between the parties other than the contractual relationship expressly provided for in this Agreement. Neither Party shall have, nor represent that it has, any authority to make any commitment on the other Party’s behalf.
8. ENTIRE AGREEMENT
This Agreement contains the entire agreement between the Parties with respect to the subject matter thereof and supersedes any and all prior and contemporaneous written and verbal agreements, proposals, negotiations, understandings, and representations pertaining to the subject matter thereof.
If any term or condition of this Agreement is void, invalid, unlawful, or unenforceable, such provision shall be restricted or deleted at the minimum extent possible and to the extent necessary and all remaining terms of this Agreement shall remain in full force and effect.
If Safet-Travel suspends the Service of any Venue, You shall no longer accept new reservations of the suspended Venue through the Platform, and such Venue shall no longer be visible on the Platform. Without prejudice to other rights under the applicable laws, Safet-Travel may choose to exercise the right of suspension of the Service provided by Safet-Travel to You for any reason, including but not limited to: Your posting of incorrect, incomplete or misleading information on Safet-Travel (Extranet) and/or from You to Safet-Travel or its representative; failure to redeem a Voucher/Ticket at the Venue and/or at the price shown on Platform; overcharging Safet-Travel; Safe-Travels Receipt of one or more legitimate and serious complaint(s) from one or more user(s); misuse of the user review process; repeated or ongoing unresolved rate, availability and/or promotional parity guarantee issues within 30 (thirty) days; inappropriate or unprofessional behaviour towards users or Safet-Travel's directors, representatives, agents or employees; any breach of Your obligations and/or any term and condition of this Agreement
We may change, modify or amend the terms and conditions of this Agreement from time to time. The change, modification or amendment of this Agreement will become effective in 30 (thirty) days after Safet-Travel serves a notice to You. After the 30-day period passes, You shall be deemed to accept the amendment, unless it expressly objects to the amendment, and its continued participation in Safet-Travel's system which occurs after the notice period will be deemed an acceptance of the amendment. You shall have the right to terminate this Agreement under Clause D.1 (3) in case that You do not accept the change, modification or amendment of this Agreement.
You shall not assign, a whole or in part, of its rights and/or obligations under this Agreement unless it has obtained a prior written approval from Safet-Travel. If there is any change in the ownership of the Venue (including but not limited to the IPR in the Venue), You shall provide a written notice to Safet-Travel at least 30 (thirty) days before the change takes place. You shall be responsible to ensure that the new owner of the Venue (including but not limited to the IPR in the Venue) is bound by the terms of this Agreement so that the offer of the product through the Venue can continue appropriately in accordance with this Agreement.
13. REASONABLE EFFORTS
Safet-Travel shall ensure that the Service and Platform remain in full functioning. However, it may, on occasion, be necessary to close or suspend provision of any of the Services on the Platform for various purposes that Safet-Travel deems appropriate, including but not limited to the purposes of reparation, maintenance or development. Also, access to the Platform by users or operation of any of the Services by You may be interrupted by circumstances beyond Our control. Safet-Travel shall not be responsible and liable for any error, omission, interruption, defect, downtime, interruption or delay in operation or transmission or other failure to provide the Service and Platform. You acknowledge and agree that the Services shall be provided by Safet-Travel on an “as is” and “as available” basis and Safet-Travel makes no representations or warranties with regard to the same.
14. LIMITATION OF LIABILITY
Safet-Travel shall not be liable for any loss or damage suffered by the customer while at the Venue or while using any services at the Venue, including any loss or damage resulting from Your employee, any employees or staffs at the Venue fail to provide the facility and/or any services to meet the applicable laws regulations or laws on safety standard.
In any events, Safet-Travel shall not be responsible to You for the damage to the goodwill loss of profit, loss of the use of data, business disruption, deletion or reinstallation costs or for any indirect, special incidental, punitive damage or other economic damage, regardless of whether the damage or loss is suspected to be caused by tort or breach of contract or otherwise, even when Safet-Travel has been notified of the potential loss.
The liability of Safet-Travel to you shall be limited to the total commission received by USduring 3 (three) months before the claim is submitted. Your rights to make any claims against Safet-Travel shall be automatically distinguished if there is no claim submitted within 6 (six) month after the event giving rise to the claim.
You agree to hold Safet-Travel harmless and indemnified against any claims or lawsuit arising out of or in connection with any personal injury, death, damage or loss to property of customers or users while at the Venue, including every loss, legal costs and dispute settlement process.
You agree to hold Safet-Travel harmless and indemnified against any claims or lawsuit arising out of or in connection with violation of any Intellectual Property Rights including but not limited to copyright, trademark, trade name, trade secret, including every loss, legal costs and dispute settlement process.
You agree to hold Safet-Travel harmless against Your breach of this Agreement, violation of the applicable laws or negligence or fault (including those breach, violation or misconduct carried out by Your employees, agents and subcontractors), including every loss, legal costs and dispute settlement process.
You acknowledge and agree that the Services may contain confidential and very sensitive material. Therefore, You shall keep confidential the material as well as business information and other information (including but not limited to, for avoidance of doubts, the terms of this Agreement) and implement security measures that are no less strict than the security measures that You implement to protect Your own information. The disclosure of the information may only be done with Safet-Travel’s prior written consent.
This Agreement may be signed in a number of counterparts and if the Parties sign this Agreement in separate counterparts, each of the signed counterparts shall have the same legal force and all counterparts brought together shall constitute the one same agreement.
18. NO WAIVER
The waiver of the rights held by the Parties in this Agreement or in accordance with the prevailing laws and regulations, may only be recognized if it is expressly stated in writing by the Party having the rights. Delay in, non-exercise of, partial exercise of a right of a Party may not be recognized as a waiver of that right or other rights of that Party.
The Parties agree that the list of Venues covered in and subject to this Agreement includes all Venues owned by or indirectly managed by You. It is your service that you own or manage.
Name of the right to use the service
Bank Name / Branch Name
Name of company / partnership
Company / Partnership Registration Number
Company / Partnership Information
The minimum commission rate is 10% of the Online Rate per Voucher/Ticket sold. The foregoing commission shall beinclusive of value added tax (VAT) levied in accordance with the prevailing laws and regulations.
1. PAYMENT INFORMATION
You shall be responsible to update through Safet-Travel (EXTRANET) and ensure that all information regarding payment details are accurate and up to date at all times.
Any changes made by You or made on behalf of the Venue that are submitted and accepted through Safet-Travel (EXTRANET) regarding commission level, payment method, payment schedule and accounting information will replace information provided in this Agreement.
Safet-Travel shall not be liable for any loss or damage resulting from your failure to provide accurate payment information, or your failure to update the relevant information.
2. PAYMENT TERMS
You agree that Safet-Travel shall pay You the amount of the Online Rate of each Voucher/Ticket redeemed by the users at the Venue deducted by the commission specified under ATTACHMENT 2 (or as otherwise agreed between the Parties) and any other associated cost and fees which You shall be liable(e.g. fees and costs specified in ATTACHEMENT 4) (“Payment”) on the following Payment Date (as defined under Clause 3 (Payment Schedule and Method)). For clarity, the Payment due and payable under each Payment Date shall be the aggregate Payment of the redeemed Voucher/Tickets incurred during the period up to the day before the Payment Date. In case the Payment Date is not a business day of commercial bank in Thailand, the payment will be processed and paid by Safet-Travel to You on the next business day.
For the purpose of Payment under ATTACHMENT 3, Clause 2 (Payment Terms), Safet-Travel shall pay You by referring to Your information recorded in Safet-Travel (EXTRANET). In case there is an inconsistency of Your internal record and the information in the Safet-Travel (EXTRANET), the latter shall prevail.
3. PAYMENT SCHEDULE AND METHOD
Last day of each calendar month
BANK TRANSFER INFORMATION
BANK ACCOUNT DETAILS
Bank Name / Branch Name
If there are changes to the bank account, You must notify Safet-Travel of such changes not less than 7 (seven) working days before the desired changes take effect and You must update these changes through Safet-Travel (EXTRANET). If You have not notified us of these changes within this time period or has not updated these changes through Safet-Travel (Extranet), and Safet-Travel has already made the payment to the last bank account that was recorded in Safet-Travel (Extranet), the payment made by Safet-Travel shall be deemed to have been made. For clarify, You shall no longer have the right to request the payment which Safet-Travel has already paid to existing account details designated on Safet-Travel (EXTRANET).
1. REFUND DUE TO CANCELLATION BY CUSTOMER
In the case where a refund is requested by customer, You agree to provide full refund.
2. REFUND DUE TO CANCELLATION BY YOU
In the case where, after the customer made a booking on our Platform, You are unable to confirm the booking within 24 (twenty four) hours due to whatever reason; or You made or require change on booking; or You cancel the booking for whatever reason, You agree to provide full refund.
3. ASSOCIATED COSTS
You shall bear any associated costs (e.g. bank charge, transfer fees, processing fees, etc.) relating to Us making refund to customer. We shall notify you of such associated costs by email or notification on Safet-Travel (EXTRANET).
You agree that We shall be entitled to set off the total refund amount including any associated costs under Clause 3. incurred during each payment period specified under the Payment Terms and Conditions of ATTACHMENT 3 against any payment entitled by You.